Live Online Masterclasses

Lean Transformation to Drive Business Performance: Leading and Sustaining an Enterprise-Wide Continuous Improvement Strategy

NEXT DATES - TO BE ANNOUNCED SHORTLY
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Masterclass Overview

Join this course and learn how to lead and sustain a truly enterprise-wide continuous improvement strategy which extends beyond operations, to every function and business unit in your company, and delivers real financial impact. Through a series of highly practical presentations, case studies and interactive peer-group exercises, Masterclass Tutors Carolyn Lum and Jakob Brix Danielsen from Philips will provide you with the tools and strategies to accelerate your lean transformation at all levels of your business.

Day 1 (half-day)
Day 2 (half-day)
Day 3 (half-day)

Day 1 (half-day)

Understand the biggest challenges when implementing an enterprise-wide continuous improvement strategy and the best approaches to tackle these. Learn how to build real engagement with senior management and prepare them to lead the lean transformation.

Identify early bold moves you can take to accelerate your transformation for financial impact
Discover how to structurally influence leadership and get them to play their part in the lean transformation
Learn about top-down capability building and the changes in performance management that can help leaders to grow in their roles
Discuss the elements of the Philips 5-day Executive Lean Leadership programme which has been successfully rolled out to over 1200 leaders so far

Day 2 (half-day)

Learn how to be selective in your choice of lean tools to maximise their impact across the business. Put in place the right organisational structure, workforce coaching and incentives to ensure continuous improvement practices are sustained across the company.

Hear how focusing on just a few critical lean tools and applying them effectively as a system can deliver business performance improvements at all levels
Learn how to implement a global training cascade which builds one common lean standard and develops coaches across all markets and business units
Discover how to reboot workforce behaviours to ensure they are closely connected to and measured against core lean behaviours
Explore how the Philips Business Transformation organisation is structured and aligned with business units to drive results

Day 3 (half-day)

Choose the right business priorities to focus on with lean, aligned with optimal performance metrics to track impact. Explore the critical role of communication in sustaining enterprise-wide continuous improvement.

Learn how core lean tools can help the business prioritise improvement initiatives, from fixing the foundations, to driving ambitious transformations and the company’s strategic agenda
Discover how high-performance teams can both perform and transform concurrently
Ensure effective communication of best practice to drive up standards and maintain commitment to operational excellence in all corners and at all levels of the organisation
Discuss examples from Philips of some of their recent business challenges successfully tackled with lean

This course will enable you to lead and sustain a truly enterprise-wide lean transformation

Masterclass Agenda

Day 1 - NEXT DATES: TO BE ANNOUNCED SHORTLY
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Online registration opens: 1.45pm (UK time)/2.45pm (Central Europe time)/8.45am (US Eastern time)

2.00pm (UK time)/3.00pm (Central Europe time)/9.00am (US Eastern time):

Introduction and Group Discussion

2.30pm (UK time)/3.30pm (Central Europe time)/9.30am (US Eastern time):

Session 1 – Unlocking the full Potential of Lean: Extending your Lean Transformation beyond Operations to every Function of the Business

Background to Philips’ Lean Transformation: Why the lean strategy in Philips had to change from 2014 onwards
Taking early bold moves to accelerate transformation for financial impact
Driving lean at an enterprise-wide level: Understanding your major challenges/gaps and how to address these

3.00pm (UK time)/4.00pm (Central Europe time)/10.00am (US Eastern time):

Session 2 – Changing the Culture from the Top-Down: Building real Engagement with Senior Management and Preparing them to Lead the Lean Transformation

Creating interest, getting access and gaining commitment from your leaders
How to structurally influence leadership and get them to play their roles
Top-down capability building and structural changes in performance management that can enable leaders to grow in their roles

Break: 3.30pm (UK time)/4.30pm (Central Europe time)/10.30am (US Eastern time)

4.00pm (UK time)/5.00pm (Central Europe time)/11.00am (US Eastern time):

Session 3 – Lean Case Study: Overview of Philips 5-day Executive Lean Leadership Training

How the training programme is structured
Lessons learned from its roll out to 1200+ leaders so far

4.30pm (UK time)/5.30pm (Central Europe time)/11.30am (US Eastern time):

Session 4 – Group Breakout Exercise #1

Under the guidance of the Masterclass Tutors, delegates will be divided into working groups to discuss:
Assess the current state of your Lean Transformation – identify the top business problems you are trying to address with lean and the biggest barriers to your success (business, organisational, cultural)
Presentation of the results from the groups and discussion

End of session: 5.30pm (UK time)/6.30pm (Central Europe time)/12.30pm (US Eastern time)

Day 2 - NEXT DATES: TO BE ANNOUNCED SHORTLY
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Online registration opens: 1.45pm (UK time)/2.45pm (Central Europe time)/8.45am (US Eastern time)

2.00pm (UK time)/3.00pm (Central Europe time)/9.00am (US Eastern time):

Recap of Day 1 and Group Discussion

2.15pm (UK time)/3.15pm (Central Europe time)/9.15am (US Eastern time):

Session 5 – Less is More: Being Selective in your Choice of Lean Tools to Maximise their Impact across the Business

Moving from a phased deployment model with 100+ tools to a critical few focused 8-tool model
Why Daily Management, Problem Solving and Hoshin Planning are at the forefront
Understanding how the 8 fundamental tools form a system – and what about the remaining lean tools?

3.00pm (UK time)/4.00pm (Central Europe time)/10.00am (US Eastern time):

Session 6 – Putting in Place the Right Organisational Structure and Workforce Coaching to Drive Lean at an Enterprise-Wide Level and Ensure it Sticks

Global training cascade to build one standard/language and develop coaches in all markets and businesses
Rebooting workforce behaviours to ensure they are closely connected to core lean behaviours and measured in the People Performance Management System
Implementing an OPEX Maturity Assessment KPI cascaded from the top and measuring lean capability growth from the bottom-up (Daily Management and Problem Solving maturity assessments)
Structurally embedding Daily Management and Problem Solving in all business performance reviews

Break: 3.30pm (UK time)/4.30pm (Central Europe time)/10.30am (US Eastern time)

4.00pm (UK time)/5.00pm (Central Europe time)/11.00am (US Eastern time):

Session 7 – Lean Case Study: Overview of the Philips Business Transformation Organisation

How the Philips BT team is structured
How they are aligned with Business Units and incentivised to drive results

4.30pm (UK time)/5.30pm (Central Europe time)/11.30am (US Eastern time):

Session 8 – Group Breakout Exercise #2

Under the guidance of the Masterclass Tutors, delegates will be divided into working groups to discuss:
Taking the top barriers to your Lean Transformation identified in Exercise 1, discuss and list some possible solutions to overcome these
Presentation of the results from the groups and discussion

End of session: 5.30pm (UK time)/6.30pm (Central Europe time)/12.30pm (US Eastern time)

Day 3 - NEXT DATES: TO BE ANNOUNCED SHORTLY
Click to expand

Online registration opens: 1.45pm (UK time)/2.45pm (Central Europe time)/8.45am (US Eastern time)

2.00pm (UK time)/3.00pm (Central Europe time)/9.00am (US Eastern time):

Recap of Day 2 and Group Discussion

2.15pm (UK time)/3.15pm (Central Europe time)/9.15am (US Eastern time):

Session 9 – Choosing the Right Business Priorities to work on with Lean and Aligning these with Appropriate Performance Metrics to Measure Success

How do core lean tools help the business prioritise improvement initiatives from fixing the foundations to driving ambitious transformations and the company strategic agenda?
Concurrently performing and transforming is expected from high performance teams – how is this achieved?
How to hardwire impact tracking of your continuous improvement initiatives and how this helps the C.I. organisation to focus on the right things

3.00pm (UK time)/4.00pm (Central Europe time)/10.00am (US Eastern time):

Session 10 – The Critical Role of Communication in Sustaining Continuous Improvement across the Enterprise

Sharing successes (best practices) and central C.I. team methodology updates in a monthly Continuous Improvement Platform covering all time zones in addition to extensive Yammer activity
How the Philips Excellence Competition yearly cycle drives excitement, raises the bar and drives standards in all corners and at all levels of the organisation
Developing a C.I. Knowledge Management hub repository for knowledge and best practice sharing enables the connection of colleagues with relevant subject matter experts

Break: 3.30pm (UK time)/4.30pm (Central Europe time)/10.30am (US Eastern time)

4.00pm (UK time)/5.00pm (Central Europe time)/11.00am (US Eastern time):

Session 11 – Lean Case Study: Examples from Philips of Recent Business Challenges Successfully Solved with Lean

Three Report-Out videos from the Philips Excellence Competition followed by Q&A

4.30pm (UK time)/5.30pm (Central Europe time)/11.30am (US Eastern time):

Session 12 – Group Breakout Exercise #3

Under the guidance of the Masterclass Tutors, delegates will be divided into working groups to:
Identify the top lean priorities for your business and next steps to address these – Using the Impact Prioritisation Matrix provided on Day 2, share and discuss your prioritised solutions within your group and identify a few critical elements of your next steps post-training plan
Presentation of the results from the groups and concluding discussion

End of session: 5.30pm (UK time)/6.30pm (Central Europe time)/12.30pm (US Eastern time)

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Meet the Tutors

Carolyn Lum & Jakob Brix Danielsen

Carolyn Lum is Senior Vice President, Business Transformation and Head of Continuous Improvement at Philips. She has more than 30 years of experience in the areas of Manufacturing Operations, Lean, Continuous Improvement, Product Engineering and New Product Introduction. Having joined Philips in 2014, Carolyn made a breakthrough in 2015 by bringing daily management, structured problem solving (PRIDE) and Kaizens into all of the company’s Market and Business Group organisations.

Jakob Brix Danielsen is currently Senior Director, Group Continuous Improvement, part of Business Transformation at Philips. He is the Group Process Leader of Problem Solving, Daily Management, Hoshin Planning, Kaizen Events and Executive Lean Leadership. Jakob has more than 25 years of experience in the areas of Lean, Continuous Improvement, New Product Development, Management Systems and Leadership Development.

Lean Transformation at Philips Introduction to the Lean Masterclass Read More

Accelerate your lean transformation:

Join interactive discussions in a peer-to-peer learning environment during 10.5 hours of live online training

Discover how Philips successfully drives operational excellence globally across all functions and business units to deliver significant performance improvements

Take the strategic steps to embed continuous improvement and lean behaviours in the fabric of daily work at all levels of your organisation

Benchmark the current state of your company’s continuous improvement initiatives with peers from different industries during guided group breakout exercises

Unlock the full potential of lean by extending it beyond manufacturing operations to every function and part of your business

Secure and maintain the interest, access and commitment from your leaders that is essential for a successful lean transformation

Benefits to you of attending this Lean Transformation Live Online Masterclass

Structure of training
Lean Culture & Capability Building
Aligning Continuous Improvement with Business Priorities

Structure of training

* 10.5 hours of live online training with expert tutors plus numerous opportunities for discussion and benchmarking with industry peers throughout – conveniently spread across 3 half-days so you can manage alongside existing work commitments.

* Benefit from the considerable experience of our expert tutors Carolyn Lum (SVP & Global Head of Continuous Improvement) and Jakob Brix Danielsen (Senior Director, Group Continuous Improvement) at Philips. Together they have led and sustained successful global lean transformations, extending beyond manufacturing operations to all functions, delivering significant performance improvements.

* Highly practical and interactive in nature with numerous industry case studies from Philips, group discussions and break-out exercises throughout.

Lean Culture & Capability Building

* Identify the major barriers to a successful lean transformation and the changes in your workforce behaviours required to overcome these.

* Learn how to secure real engagement from senior management and build their capabilities to drive operational excellence across the business.

* Take an in-depth look at how the Philips 5-day Executive Lean Leadership programme has successfully developed lean coaching capabilities in more than 1200 of their leaders across all functions globally.

* Discover how to implement an OPEX maturity assessment KPI measuring lean capability growth from the bottom-up.

* Discuss practical steps to sustain engagement in your continuous improvement initiatives and how to drive best practice across all levels of the organisation.

Aligning Continuous Improvement with Business Priorities

* Understand how to maximise the impact of your continuous improvement initiatives by focusing in on 8 critical lean tools, with a single common standard applied across all parts of the business.

* Explore the benefits of structurally embedding Daily Management and Problem Solving in all business performance reviews.

* Discover the early bold moves you can take to accelerate your transformation for financial impact.

* Learn how to hardwire impact tracking of your continuous improvement initiatives and how this ensures your C.I. team are focused on the right business priorities.

*Identify the top continuous improvement priorities for your own business and your next critical steps to address these.

Philips

Royal Philips is a Dutch multinational healthcare company headquartered in Amsterdam. It currently employs over 74,000 people across 100 countries and was founded in 1891.

The Philips Approach to Continuous Improvement:

Philips is driving continuous improvement using the Philips Excellence framework. Based on education, cultural behavioural change and use of the Philips Excellence tool kit, lean is applied pragmatically and focused on generating quality improvements, developing solutions for their customers and driving operational excellence to enable them to become a world-class lean company. Philips Excellence tools are used in every aspect of the company from Manufacturing to Marketing, Sales, Human Resources and Finance.

Since 2017, over 1200 Philips executives have undergone their 5-day intensive Executive Lean Leadership Training programme. Each day thousands of team members practice Daily Management and Problem Solving on the company’s critical business issues. Philips’ leaders drive the company’s cultural transformation and actively create a coaching environment which allows all 74,000 team members to continuously improve Philips every day.

Who should attend?

This training course is developed for business leaders, directors, strategic decision-makers and senior managers with responsibility for continuous improvement, operational excellence and lean. It will provide delegates with the tools, insights and strategies to help them drive operational excellence across all functions and business units to deliver significant performance improvements.